Terms and Conditions
Welcome to Joint Genesis. By accessing and using our website, purchasing our products, or interacting with our services, you agree to comply with the following Terms and Conditions. Please read them carefully, as they outline the legal obligations between you (the user) and Joint Genesis. If you do not agree with any of these terms, you should refrain from using our website or purchasing our products.
1. Use of Website
By using our website, you confirm that you are at least 18 years old and legally able to enter into binding agreements. You agree to use this website for lawful purposes only and will not engage in any activity that disrupts, damages, or interferes with our services or security. Any unauthorized use of the website, including hacking, fraud, or data mining, is strictly prohibited.
2. Product Purchases and Payment
All purchases made through our website must be for personal use only. Reselling or redistributing our products without permission is not allowed.
Prices are subject to change at any time, and we reserve the right to correct any pricing errors.
Payments must be completed using the available payment methods at checkout. We work with third-party payment providers to ensure secure transactions.
In the event of unauthorized transactions, please contact us immediately for assistance.
3. Shipping and Delivery
We aim to process and ship orders promptly; however, shipping times may vary based on location, weather, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details. We are not liable for delays or lost packages due to incorrect information provided at checkout.
If a package is lost or damaged in transit, please contact our support team for resolution.
4. Refunds and Returns
Joint Genesis offers a 180-day 100% money-back guarantee. If you are not satisfied with your purchase, you can request a refund within 180 days from the purchase date.
To initiate a return, contact our customer support team with your order details. The product must be returned in its original packaging.
Refunds are processed once the returned item is received. Processing times may vary depending on your bank or payment provider.
5. Limitation of Liability
Joint Genesis and its affiliates are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our supplements are intended for general wellness and should not replace professional medical advice. Always consult with a healthcare provider before using any supplement, especially if you have existing medical conditions.
6. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the exclusive property of Joint Genesis. Any unauthorized use, reproduction, or modification of our content is strictly prohibited.
7. Updates to Terms
We reserve the right to modify these terms at any time. Updates will be posted on this page, and continued use of our services implies acceptance of any changes.
If you have any questions regarding these Terms and Conditions, please contact our support team.